Pricing
- Custom SLA
- Priority support
- Integrations
- HA solutions
- Customizations
- Enterprise-grade security
Trusted by
- Custom SLA
- Priority support
- Integrations
- HA solutions
- Customizations
- Enterprise-grade security
Trusted by
Security. Data sovereignty. Deployment. On your terms.
- Global Cloud: 20+ locations for fast, reliable access worldwide.
- EU Sovereign Cloud and Private Cloud: built for strict European data protection rules.
- On-premises and air-gapped: full control inside your own infrastructure.
Most popular add-ons
HelpDesk & HelpDesk Premium
Process support tickets quickly with automated email updates and direct connection to your projects. Ideal for teams that need great customer service experience.
Knowledge Base
Create a centralised knowledge hub for your company across teams, powered by Wiki technology. Find and share what you need instantly with smart search capabilities.
Knowledge Assistant Pro
The AI assistant provides answers by accessing your company's data – knowledge base, documents or tasks – without compromising security. Every response includes source references for full transparency.
Trusted by the best
FAQ
What happens when my trial has expired?
After your 30-day trial expires, your account will be locked. Your trial data will still be available for 2 weeks before being permanently deleted. You'll need to contact our sales team to continue using Easy8.
While all core features are available during the trial, some advanced extensions like Knowledge Base or Easy AI testing require discussion with our sales team.
How do I purchase a subscription?
New users: Fill in your contact details on our website and our sales team will get in touch to discuss your needs and set up your plan.
Trial users (started a free trial): Contact our sales team to convert your trial into a paid subscription.
What is the minimum number of user licenses required?
For cloud subscriptions, a minimum of 10 user licenses is required.
For on-premises subscriptions, a minimum of 25 user licenses is required.
What discount is available for large teams?
We offer special pricing for teams with 100+ users. The exact discount depends on your team size and specific requirements. Contact our sales team for a custom quote tailored to your organisation's needs.
Can I switch from cloud to server subscription?
Yes, it is possible. If you decide to move to your own servers, we will prepare a complete software package with a database for you.
However, you would have to purchase the server license for Easy8, since the cloud solution is just a service.
It is the same with data from a trial which you might like to keep after the purchase.
Cloud vs. Server subscription vs. Server perpetual – How do they work?
Cloud
The cloud solution is hosted on Easy8 Software Ltd servers across 20+ global locations. View our cloud locations on the map. This option gives you the right to use the software in the cloud for your subscription period, including all software updates.
The cloud solution includes software updates for the whole hosted period.
Server subscription (on-premises)
The server subscription solution is hosted on your own servers, giving you full control over the software. With this option, you rent the software for a defined period. The subscription includes software updates and technical support during the entire subscription period.
Once the subscription ends, the software can no longer be used, and you are required to uninstall it.
Server perpetual (on-premises)
The server perpetual solution is also hosted on your own servers, giving you full control over the software. With this option, you purchase the software license together with updates and support for a minimum of one year.
After the update and support subscription ends, you can continue using the software indefinitely. However, you will no longer receive updates or technical support, and some features may become limited.
Enterprise-grade security
Geo-located cloud, SSL Protection, Daily Backups.
30 Day Money Back Guarantee
If you don't absolutely love our Easy8 cloud, you will get your money back. No questions asked.
