Knowledge Base for Easy8

Knowledge Base runs on MediaWiki, the open-source engine behind Wikipedia. It handles millions of pages there, so it will handle your company handbook, IT documentation and product specs without slowing down. You get a familiar wiki structure that people already know how to read and search. Because MediaWiki is open source, your content stays in an open, well-documented format.

Use the visual editor to write articles and build pages from text, tables, diagrams, images and code. Templates keep pages consistent, so every guide looks complete and familiar. Already have documentation elsewhere? Import your existing documents and keep working from one place. Non-technical teams can contribute from day one, without learning wiki syntax.

Bring scattered information from drives, inboxes and old wikis into one organised library. A clear hierarchy makes large documentation easy to browse. Books turn many related pages into dynamic handbooks and manuals your team can follow from start to finish. New colleagues find their way around quickly, because related pages sit together and link to each other.

Advanced search with quick filters and content categories finds the information you need in seconds. Search covers articles and indexed documents stored in the knowledge base, and categories help you understand results at a glance. No more asking colleagues where a document lives or digging through shared drives.

Protect sensitive company data with access rights that match your organisation. Decide who can read, edit or share each part of the library, and publish selected sections publicly when you need to share them with customers or partners. Because rights follow your existing Easy8 user groups, you don't manage a second set of permissions.

Some content needs a review before it goes live. Add collaborators, set up your publishing workflow and approve changes before they reach readers. When you publish a page, Knowledge Base notifies the right teams. Use it for anything that needs a sign-off, such as procedures, compliance documents or customer-facing manuals.

Outdated documentation costs time and trust. Knowledge Base automatically finds broken links, unused pages and uncategorised content, so you know exactly what needs attention and your library stays reliable. Content owners get a clear to-do list instead of reviewing every page by hand.